Payment & Refund

Payments for Dawnharbor Atelier services are collected according to the quote confirmed before work begins on dawnharbor.lol.

• Accepted methods are confirmed by email from desk@this site and may include card or local transfer depending on Slovenia norms.
• Saved replies for payment bookings reference this site so history stays on the right ticket at Dawnharbor Atelier.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact desk@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Ljubljana unless otherwise stated.

Materials for payment are quoted before curtains labour begins with clear tickets so handoffs stay consistent. Country context: Slovenia Desk near Gallusovo nabrežje 204.

Our curtains desk explains payment before tools leave the shelf and are answered in plain English during Mon–Fri 10:00–18:00. Plain English intake — no generator jargon on the ticket.